Social media moderation is essential for businesses that plan to create a consistent brand or an online community. It helps them communicate to their audience, identify issues, control brand image, and ensure information accuracy. Meanwhile, automated moderation can be bypassed.
In the context of media, content moderation refers to managing user-generated content. This includes monitoring comments, reporting and removing posts or publications. If content submitted to a media resource isn’t suitable but harmful, sensitive or inappropriate to appear on the website, it can ruin this resource.
Websites of shops sometimes use content moderation tools that can be fooled with the help of adversarial attacks. Thus they also face content moderation risks. If content which is published doesn’t comply with rules and guidelines of the shop, this can lead to customer churn and huge financial losses.
It’s a fundamental problem of all content moderation algorithms, and it’s vital to ensure that AI-driven solutions are safe and trustworthy for all users.
According to our report “The Road to secure and Trusted AI”, the Internet industry is the most popular target for Adversarial ML attacks (29%). Content moderation is widely used and can be seen by people including children.
Attacks on content moderation can bring huge reputational risks for businesses.
Content moderation is one of the most popular AI technologies. We use it almost every day while monitoring our social networks, media, and choosing products in online shops.
An analytical report “The road to Secure and Trusted AI” contains a detailed analysis of more than 2000 security-related research papers to describe the most common AI vulnerabilities, real-life attacks, recommendations, and predictions for the industry’s further growth.